Service Contracts

The GMH site service department maintains and retains qualified personnel for installing, repairing and maintaining of both our own specialist equipment and that of our partners.

We pride ourselves on customer satisfaction, so once your new equipment has been installed, either by you using detailed installation instructions, or by our own site engineer, you can rest assured that spares and after sales support will be there for you.

We are able to offer annual Service Contracts to recalibrate and check the performance of the equipment over a time span to suit you. On these visits we can also advise for any spares that may be required. We are also able to service other companies’ equipment if required.

Customers that have taken Service Contracts out with us have in some cases enjoyed over a decade of trouble-free operation, whilst maintaining the same accuracy as if the equipment had been commissioned yesterday.

The latest addition to our site services is the retrofitting of weighing equipment to comply with ATEX regulations. This service comprises the supply of any relevant equipment, terminals, enclosures and isolators that may be required. Our site team will come along and install the kit and supply you with the necessary certification to satisfy the regulations, thus taking the worry out of your mind.